Privacy Policy
Effective Date: 31 August 2026
At Adishill, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or purchase from our website.
1. Information We Collect
When you use our website or place an order, we may collect:
Personal Information
* Full name
* Mobile number
* Email address
* Billing and shipping address
* Order and transaction details
Payment Information
Payments are processed through our authorised payment gateway partners. We do not store your complete debit/credit card, UPI or banking credentials on our servers.
Device & Website Information
* IP address
* Browser and device information
* Pages visited
* Website usage and interaction data
2. How We Use Your Information
We may use the information collected to:
* Process and deliver your orders
* Confirm and communicate order details
* Provide customer support
* Process payments and refunds
* Improve our website, products and services
* Prevent fraudulent or unauthorised transactions
* Send important service-related updates
* Send promotional communications where permitted by applicable law
3. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers such as:
* Payment gateway providers for processing payments
* Courier and logistics partners for order delivery
* Technology and hosting providers for website operations
* Government, regulatory or law-enforcement authorities where legally required
These parties receive only the information necessary to perform their respective services.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better shopping experience.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.
5. Data Retention
We retain personal information only for as long as reasonably necessary to:
* Complete transactions and provide services
* Maintain business and transaction records
* Meet legal and regulatory requirements
* Resolve disputes and enforce our agreements
When information is no longer required, we may securely delete or anonymise it.
6. Your Rights
Subject to applicable laws, you may have the right to:
Access – Request information about the personal data we hold about you.
Correction – Request correction of inaccurate or incomplete information.
Deletion – Request deletion of your personal information where legally permitted.
Withdraw Consent – Withdraw consent for certain uses of your information.
Marketing Preferences – Opt out of promotional communications at any time.
To exercise these rights, contact us using the details provided below.
7. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
9. Children’s Privacy
Our website is not intended for children below the age permitted under applicable law. We do not knowingly collect personal information from children without appropriate consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services or applicable laws.
Any updated version will be published on this page with the revised effective date.
11. Grievance Officer
If you have any questions, concerns or complaints regarding your personal information or this Privacy Policy, you may contact our Grievance Officer:
Grievance Officer:
Business: Adishill
Email: support@adishill.com
Phone: +91-7982454194
Address: S-28B, IIIrd Floor, Madan Lal Building, School Block, Shakarpur, East Delhi, Delhi-110092
We will make reasonable efforts to address your concern within the applicable period prescribed by law.
12. Contact Us
For any privacy-related questions or requests:
Adishill
Email: support@adishill.com
Phone: +91-7982454194
Registered Address: Walia Traders
S-28B, IIIrd Floor, Madan Lal Building, School Block, Shakarpur, East Delhi, Delhi-110092
